The terms of use for UIPAPP messaging services. Please read them carefully before using the site.
Last updated: 25 July 2026
These Terms of Service (the "Agreement") govern your access to and use of the messaging services, web panel, API and related tools provided by UIPAPP DIGITAL SERVICES LTD ("UIPAPP", "we", "us") through uipapp.com and sms.uipapp.com. Please read them carefully before using the services. By opening an account or using any of the services, you confirm that you have the authority and legal capacity to enter into this Agreement — on your own behalf or on behalf of the organisation you represent — and that your use will comply with all applicable laws and regulations.
UIPAPP operates a carrier-grade messaging platform. Depending on your account, the services may include:
We continuously develop the platform and may add, change or discontinue features. We aim to keep the service available around the clock; planned maintenance is announced in advance where reasonably possible.
You are responsible for keeping your account information accurate and up to date, for safeguarding your login credentials and API keys, and for all activity that takes place under your account. Please notify us immediately at info@uipapp.com if you suspect any unauthorised access. Accounts may not be shared, resold or transferred except through the reseller features we provide.
You are solely responsible for the content of your messages and for having a lawful basis to contact each recipient. You must obtain the necessary prior consent, use only lawfully obtained recipient data, honour opt-out requests promptly, and comply with all applicable electronic-communication and data-protection legislation in the territories you send to.
The services may not be used to send messages that are misleading, unsolicited (spam), phishing or fraudulent, that use a false or impersonated sender identity, or that contain offensive, obscene, defamatory, discriminatory or otherwise unlawful content — including content that incites hatred on political, religious or racial grounds. You must not attempt to disrupt, reverse-engineer or gain unauthorised access to the platform. Traffic that violates these rules may be blocked and the offending account suspended without refund.
Messages are routed over the best available route for each destination. Because filtering systems, carrier policies and networks differ between countries and involve factors outside our control, UIPAPP does not guarantee 100% delivery, specific delivery times, or the availability of any particular route — especially for international traffic. Delivery reports are provided on a best-effort basis using the information returned by carriers.
The services operate on a pre-paid credit (balance) model. Charges are per SMS sent; long messages are billed per segment according to standard carrier rules, and pricing varies by destination country. Credit balances are valid for one year from the date of the last deposit, after which unused credits are automatically expired. Purchased credits are non-refundable and may be used only for the messaging services. Prices may be updated to reflect changes in carrier costs.
If you use the reseller (white-label) features to create and manage sub-accounts for your own customers, you act as their point of contact, you are responsible for their use of the service and for any pricing you set for them, and you must ensure they comply with this Agreement. UIPAPP remains responsible only for the underlying infrastructure.
Personal data is handled in accordance with our Privacy Policy. In respect of the recipient data you upload and the messages you send, you act as the data controller and UIPAPP acts as a processor on your behalf; you remain responsible for having the appropriate legal basis, notices and consents in place.
The platform, web panel, API, documentation and related materials remain the property of UIPAPP. You are granted a non-exclusive, non-transferable right to use them for the duration of your account and in accordance with this Agreement.
To the maximum extent permitted by law, UIPAPP is not liable for carrier-related delays, blocking or interruptions, for failures caused by incorrect data or configuration on your side, or for any indirect or consequential loss. Our total aggregate liability for any claim is limited to the credit value of the transaction giving rise to the claim.
Either party may stop using or providing the service at any time. We may suspend or terminate an account that breaches this Agreement, poses a security or fraud risk, or that a carrier or authority requires us to suspend — without refund of remaining credits where the breach is attributable to you.
We may update this Agreement to reflect changes in our services, technology or legal requirements. Material changes are posted on this page with 30 days' notice before they take effect, and we encourage you to review this page from time to time — the "Last updated" date above always shows the current version. Continued use of the service after an update constitutes acceptance of the revised terms.
This Agreement is governed by the laws applicable at the place of business of UIPAPP DIGITAL SERVICES LTD. Nothing in this Agreement removes any mandatory legal rights you may have in your country of residence.
UIPAPP DIGITAL SERVICES LTD · Trade Registry No. SLBT 1645 · Free Port and Zone Mailbox 1633, Famagusta, Cyprus · info@uipapp.com.